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Accident Repairs

Accident Repairs

Fully Equipped Garage, Insurance Claims Undertaken & Approved, Free Collection & Delivery Service, Free Courtesy Cars

Minor Repairs

Minor Repairs

Our technicians can remove that annoying dent or scratch that you picked up from the car park from as little as £50

Alloy Wheel Repair

Alloy Wheel Repair

We can refurbish most alloys subject to overall condition from as little as £65.00 per wheel.

Thanks Rob, Carl, Steve and Lara! Super service, reliable and polite! Highly recommend 🙂
Becky C.
Becky C.
20:52 14 Apr 21
Amazing service from Rob & the VW Team at M J Warners. My son managed to dislodge the rear bumper of his newish Polo on a grass verge. He was gutted, but I spoke with Rob who arranged to have it fixed the next day, as good as new & my son can still afford to buy lots of beer today in the pub for his good old Dad! Thanks to Rob, cheers to you all.
Mike D.
Mike D.
16:22 12 Apr 21
Great service from Rob and the team at M J Warner. Repaired accident damage to the front on my Audi Q7 and it's now as good as new - really pleased. And dealt with the insurance company making the process really fast and efficient. Highly recommend.
Charlotte J.
Charlotte J.
13:12 03 Apr 21
Great service 5 star
Ernie A.
Ernie A.
19:38 30 Mar 21
Have been using MJ Warner to have my Golf serviced, and repaired when necessary for several years.Recently had an accident which rendered my car not drivable and can not fault their customer service. Phoned them late in the afternoon when it happened. Rob came out to where I was, got the bumper reattached and secure so he could drive it back to the workshop, and left me with the courtesy car so I could continue my work that day.Kept me fully informed while the repairs were ongoing. As they have on other occasions.Repair done to a high standard.
Dev D.
Dev D.
22:15 28 Mar 21
Very happy with the service that MJ warner provided on my fiat 500 thank you. Will definitely use them again.
Yvonne B.
Yvonne B.
15:07 26 Mar 21
resolved
Tadas B.
Tadas B.
17:54 19 Mar 21
Best main dealer service I have experienced. Friendly, efficient, great value.
Rhys L.
Rhys L.
14:20 17 Mar 21
I am about to lease my third Golf from VW and have used M J Warner throughout, since 2014. I have always been impressed with the team, whether it has been for scheduled services or bodywork repair. Rob from the bodyshop in particular has impressed most recently when he helped fit in repair work at very short notice. The work had to be spot on, and it was. Very happy to recommend!
Toby R.
Toby R.
23:19 15 Mar 21
Been using these guys for a couple of years now and so glad I found them. They’ve supplied me with a couple of cars and also service and MoT my Ford Galaxy. Rob, Steve and their team are always friendly, reliable, and give good old-fashioned service and honest advice. They do what they promise to do and keep you informed along the way. Work is always to a high standard and cars always come back immaculately washed after having been serviced. I also recommended them to a couple of friends who needed bodywork repairs and paintwork and they were both impressed with the service they received. They are a breath of fresh air compared to many of the main-dealers or mechanics I’ve used in the past, and really go out of their way to put the customer first. I wouldn’t go anywhere else now.
Gary B.
Gary B.
10:50 10 Mar 21
Thank you Rob for your outstanding customer service in sourcing a car for our daughter. With a specific trim and colour choice you managed to find the most perfect car for her. We have used M J Warner for many years when purchasing and servicing cars and have always been impressed with the politeness and efficiency from Steve and team and would highly recommend this dealership. Once again thank you.
lisa S.
lisa S.
23:33 05 Mar 21
Excellent service , very helpful would recommend to everyone.
Julie D.
Julie D.
17:15 27 Feb 21
Great service, fair prices, even got it cleaned and smells great!!! Thankyou to the friendly team for fitting me in and getting me back on the road ASAP.
TJ S.
TJ S.
20:02 19 Feb 21
Very helpful and friendly team, brilliant service and good value to boot. They fitted me in on short notice as I needed the car for a longer trip and they even fixed a problem for free that had been caused by another VW garage! Much more personable service than in the anonymous large dealership where I originally bought the car.
umn
umn
23:26 20 Jan 21
A quick phone call to MJ Warner recently regarding a slightly complex issue with my car, resulting in a concise and professional diagnostic over the phone. Within days, my car was taken in and an immaculate, well looked after service car was provided.The communication from MJ warner was second to none, keeping me updated along the way. They fixed the issue within a day, and went above and beyond to ensure the car was returned to me, cleaned and ready to go again.Upon arriving to collect my car, they went back over the work they had carried out, explaining to me precisely the fault, work carried out, and result. A special thank you to Carl, who looked after me throughout the process. His professionalism is something MJ Warner and VW group should be proud of. I would have no hesitation in recommending and using MJ Warner Volkswagen again in the future. Thank you.
Jeremy L.
Jeremy L.
11:23 14 Jan 21
Super impressed with M J Warner, a V W Garage that cares and wants to grow a relationship with its customers. I will now make this my garage to go to and this will allow me to continue own a VW. Very well done!
David S.
David S.
13:46 02 Jan 21
Extremely helpful business that still believes in customer service. Needed an emergency set of brake pads on the day and they sorted a brother out no questions asked. Rob is the wizard that makes that place work.
Alex W.
Alex W.
15:36 23 Dec 20
Great team here very helpful, dealt with Carl in service did first class job with no hassle. Will be sure to use them again.
Stewart I.
Stewart I.
09:06 04 Dec 20
I took my damaged car in for a repair. The body shop at MJ Warner did a fantastic job. The car is as good as new now. The price was extremely good, the job was done to a very high standard. I would absolutely recommend this business to friends and family.
M G
M G
13:18 27 Nov 20
Christina B.
Christina B.
18:48 23 Nov 20
Great people
Jenny R.
Jenny R.
16:40 11 Nov 20
To the ManagerTo the very kind gentleman who changed the flat tire for me on my Ford focus on Wednesday .I was a senior woman returning alone to my home in Royston when the front right tire went flat.I pulled over to the side of the road, contemplating my choices. A young man knocked on the window saying, “He could change the flat tireThis gentleman did indeed change the tire! And, what a wonderful example of kindness.I thanked him, he told me his name was Rob name. Thank you!! Once again, these spontaneous acts of kindness restores one’s faith in humanity, especially in these times.Sally
Sally B.
Sally B.
14:15 03 Nov 20
Could not fault our experience with VW Buntingford Answered all our emails promptly. the loan car was sanitised and waiting for us, when we collected our car it had been washed and hoveredwe would not hesitate to recommend and use again next time.
Ian K.
Ian K.
14:03 19 Oct 20
Superb job, fantastic customer service 🙂

Having had a non fault accident and the car incorrectly getting ‘fixed’ via insurance. On the 3rd time lucky I took on the job of sourcing my own fixers- they came highly recommended and certainly lived up to that. From collecting the car, updates and even sending me pictures to make sure I was happy with final product. Very professional and thorough. So relieved it’s finally fixed and big thanks to Matt and the team at MJ Warner. Thank you all again 👍
Sarchie M.
Sarchie M.
06:51 15 Oct 20
Thank you to your amazing team at your bodyshopBig thanks to Matt for the fast turn aroundhope not to see you to soon haha
Diana B.
Diana B.
12:09 06 Oct 20
Nice people
DOUG H.
DOUG H.
15:43 24 Sep 20
MOT cost £30.00 bargainNice lad's to
Nicky G.
Nicky G.
15:34 24 Sep 20
Took my A3 in for a service and MOTJust want to say what a great job the guy did therehe also organised for my bumper to be repaid on the same day
Sarah D.
Sarah D.
14:24 24 Sep 20
The service offered by M J Warner is above and beyond any other dealership I have dealt with before. Operations Director Rob Walker has helped me resolve an ongoing issue with another dealership and we are very happy to trust M J Warner with our servicing/repairs going forward.
Ben B.
Ben B.
12:05 24 Sep 20
Could not fault the serviceGreat service from start to finishwas £15.00 cheaper than local specialist toeven cleaned my car
Jason D
Jason D
09:33 23 Sep 20
My first ever reviewGreat service from M J Warner once againThey saved my bacon this morningthe came and fitted a new battery when my car would not startThanksJulie James
Julie J.
Julie J.
09:30 23 Sep 20
Gareth R.
Gareth R.
11:12 19 Sep 20
I would just like to thank you for sorting my paint peeling problem. You have done a fab job and kept me informed throughout. I really appreciated you picking it up and dropping it back to me. Thank you Matt and Callum and everyone else involved. I would certainly recommend you and use you again myself.
Elma Y.
Elma Y.
18:56 17 Sep 20
Friendly service and outstanding and helpful staff. We couldn't have asked for better service.I thought I had booked my car for an MOT but I obviously hadn't.  Steve saw the disappointment on my face and said they would do it but I had to leave the car with them rather than wait for it.He offered for someone to drive us home, it was such a nice day we walked.  We couldn't have asked for better service.The car was back with us in the afternoon.  It had been cleaned and valented.  It had its birthday!  Thank you so much, it will definitely come back next year for its MOT.
Doris S.
Doris S.
14:58 14 Sep 20
I couldn't fault the service, they went above and beyond to suit my needs.Highly recommend.
megan C.
megan C.
12:36 09 Sep 20
Thanks to Matt and his fantastic team for fixing by babyGreat jobThanks for the fast service and the free loan carDaisy James
Daisy J.
Daisy J.
13:37 20 Aug 20
Great repair job from the accident repair centre, Matt was on point throughout and car is looking brand new after repairs on my bumpers, wheels.
Will R
Will R
10:24 17 Aug 20
Hi - Just want to say what an amazing team you have in the In your office.. I have been dealing with Steve and Carl both guys have really lookedAfter meThey have so much knowledge as well as great customer service skills.. I feel the customer always comes first and my needs / queries are always dealt with professionally! (no matter what questions I bothered them with or the calls I made, I always felt I was being looked after and I was no hassle to either of them) I will highly recommend these guys to friends and family Thank you Steve and Carl
Marin Z.
Marin Z.
22:59 06 Aug 20
I purchased our first VW this week from Paul in Sales. The service I received was fantastic from the moment I stepped in the showroom and throughout the whole sale process to handover. I gave Paul a brief of the type of car we needed and within a couple of hours he had sourced us the perfect car. I collected the car today, it was immaculate and the handover was faultless. I am extremely impressed with the service and would highly recommend. I look forward to purchasing more cars in the future from this dealership and would like to thank Paul for all his help.
Gary H.
Gary H.
22:44 06 Aug 20
Always helpful and great customer service
Stephen I.
Stephen I.
09:19 06 Aug 20
I can only highly recommend dealing with the professional and friendly staff at MJ Warner. I have purchased 2x VW vehicles, and done numerous services at this dealership, and they have always been very helpful and made sure that everything is in order. They even get to know you by name - excellent customer service! Thank you MJ Warner-team for ensuring Volkswagen remains a trusted and reliable brand.
Garth N.
Garth N.
12:17 05 Aug 20
Thank you.A couple of weeks back you took our T-Roc in to check why the air conditioning wasn't working. The fault was rectified and the car cleaned and returned to us with no charge. It was much appreciated - great to have functioning air-con in the height of summer. But also gratifying to have received such good customer service.Thanks and best wishesIan W
Ian W
Ian W
19:27 02 Aug 20
Went out there way on a Sunday when my car sprung a radiator leak
Ben D.
Ben D.
19:18 02 Aug 20
It was the first time I used this garage after using Volkswagen letchworth for many yearsI must say I’m pleasantly surprisedI’m only sorry that I didn’t find them sooner We found them extremely welcoming and professional and I love the fact I haven’t got a big glass showroom as I find it quite intimidating When you walk into these big places and everybody just stares at you but it’s not like that at Volkswagen Buntingford highly recommend it they also took social distancing quite seriously but didn’t go over the top 5 stars
Kra T.
Kra T.
19:28 30 Jul 20
Great service again from you guysMy car was cleaned as good standardLove the family run business vibe and the great coffeeAlso like the fact you have hand cleaning stations everywhere
Jo B.
Jo B.
21:00 28 Jul 20
Kind, professional and very helpful staff.
George B.
George B.
15:07 02 Jul 20
Great service
ben S.
ben S.
09:51 02 Jul 20
Great service from M J Warner today
Sally B.
Sally B.
21:35 30 Jun 20
Stephen S.
Stephen S.
18:45 26 Jun 20
Have been meaning to leave this review for a couple of months. Just wanted to thank the guys at M J Warner for fixing a puncture on my car at such short notice! Great service polite efficient and very good value for money.
Peter N.
Peter N.
12:45 24 Jun 20
Thank you, Thank you, Thank you. We are a team of 10 community midwives covering a large area of Herts from Royston to Sawbrideworth, and spend a lot of time in and out of our cars. Asked MJ Warner if they had any disposable plastic seat covers we could use to help keep the women, their babies, families and ourselves safe. They have donated a supply to our team and we are incredibly grateful. Thank you from all the Rurals & Royston Team.
Cathy D.
Cathy D.
10:41 01 Apr 20
Good old fashion ,honest ,reliable customer service attitude , they want you custom again and again .
One thing I can guarantee,they don’t disappoint.
Lee K.
Lee K.
23:38 02 Feb 20
Excellent customer service.....best dealership.
Jayne D.
Jayne D.
20:14 24 Jan 20
Brought my car in for a warranty repair today, staff were very knowledgeable and they even managed to lend me a car at short notice, one of their staffs Golf R what a car fantastic if you are after a Golf this is the ultimate machine! Will use them again 100%, 10/10 thank you for great service.
Andrew S.
Andrew S.
20:29 09 Aug 19
Because I spent 4 & half years working at this dealership with many fine people and from Maurice Warner to Steve Phillips it was the best place I've worked at.
Martin M.
Martin M.
20:03 27 Apr 19
Very fast and efficient service. Pleasant and friendly staff to deal with. Highly recommended for any VW owners!
Gill W.
Gill W.
11:19 23 Jan 19
Fantastic service and friendly staff.
Always very helpful. Nice to know the job is done correctly first time!
So pleased Rob has been promoted - very well deserved!!
Derek P.
Derek P.
10:37 08 Jun 18
Leonie H.
Leonie H.
20:01 18 Oct 17
Katy W.
Katy W.
19:29 18 Oct 17
Adam W.
Adam W.
17:41 18 Oct 17
Keeley M.
Keeley M.
12:00 27 Apr 17

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About MJ Warner

At the M J Warner Accident Repair Centre we’re committed to repairing it to the highest standard and returning it to you as soon as possible. To ensure the highest quality of work we handle everything on site from our Buntingford bodyshop.

With 30+ years of experience, we deal with all aspects of damage repairs, from minor scuffs to full insurance claims.

Holding BS 10125 we pride ourselves on our quality and speed of repairs. Using the very latest in repair methods, our technicians are fully ATA or NVQ accredited.

What we offer for all Makes, Models & Clients

  • Collection and delivery with replacement vehicle
  • Bumper scuffs, stone chips, vandal scratches and interior trim
  • Paintwork protection products
  • Wheel alignment
  • Air conditioning servicing and re-gas
  • Servicing
  • Tyres at competitive prices
  • Parking sensors
  • Graphics
  • Smart repairs – repair technology for small dent and scuffs
  • Fleet & Lease Vehicle Services inc Defleet
  • Full valet facilities
  • Alloy wheel refurbishing
  • Recovery
  • MOT testing
  • Glass repair and replacement
  • Vehicle tracking
  • Commercial ply lining