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Accident Repairs

Accident Repairs

Fully Equipped Garage, Insurance Claims Undertaken & Approved, Free Collection & Delivery Service, Free Courtesy Cars

Minor Repairs

Minor Repairs

Our technicians can remove that annoying dent or scratch that you picked up from the car park from as little as £50

Alloy Wheel Repair

Alloy Wheel Repair

We can refurbish most alloys subject to overall condition from as little as £65.00 per wheel.

Great people
Jenny R.
Jenny R.
16:40 11 Nov 20
To the ManagerTo the very kind gentleman who changed the flat tire for me on my Ford focus on Wednesday .I was a senior woman returning alone to my home in Royston when the front right tire went flat.I pulled over to the side of the road, contemplating my choices. A young man knocked on the window saying, “He could change the flat tireThis gentleman did indeed change the tire! And, what a wonderful example of kindness.I thanked him, he told me his name was Rob name. Thank you!! Once again, these spontaneous acts of kindness restores one’s faith in humanity, especially in these times.Sally
Sally B.
Sally B.
14:15 03 Nov 20
Could not fault our experience with VW Buntingford Answered all our emails promptly. the loan car was sanitised and waiting for us, when we collected our car it had been washed and hoveredwe would not hesitate to recommend and use again next time.
Ian K.
Ian K.
14:03 19 Oct 20
Superb job, fantastic customer service 🙂

Having had a non fault accident and the car incorrectly getting ‘fixed’ via insurance. On the 3rd time lucky I took on the job of sourcing my own fixers- they came highly recommended and certainly lived up to that. From collecting the car, updates and even sending me pictures to make sure I was happy with final product. Very professional and thorough. So relieved it’s finally fixed and big thanks to Matt and the team at MJ Warner. Thank you all again 👍
Sarchie M.
Sarchie M.
06:51 15 Oct 20
Thank you to your amazing team at your bodyshopBig thanks to Matt for the fast turn aroundhope not to see you to soon haha
Diana B.
Diana B.
12:09 06 Oct 20
Nice people
DOUG H.
DOUG H.
15:43 24 Sep 20
MOT cost £30.00 bargainNice lad's to
Nicky G.
Nicky G.
15:34 24 Sep 20
Took my A3 in for a service and MOTJust want to say what a great job the guy did therehe also organised for my bumper to be repaid on the same day
Sarah D.
Sarah D.
14:24 24 Sep 20
The service offered by M J Warner is above and beyond any other dealership I have dealt with before. Operations Director Rob Walker has helped me resolve an ongoing issue with another dealership and we are very happy to trust M J Warner with our servicing/repairs going forward.
Ben B.
Ben B.
12:05 24 Sep 20
Could not fault the serviceGreat service from start to finishwas £15.00 cheaper than local specialist toeven cleaned my car
Jason D
Jason D
09:33 23 Sep 20
My first ever reviewGreat service from M J Warner once againThey saved my bacon this morningthe came and fitted a new battery when my car would not startThanksJulie James
Julie J.
Julie J.
09:30 23 Sep 20
Gareth R.
Gareth R.
11:12 19 Sep 20
I would just like to thank you for sorting my paint peeling problem. You have done a fab job and kept me informed throughout. I really appreciated you picking it up and dropping it back to me. Thank you Matt and Callum and everyone else involved. I would certainly recommend you and use you again myself.
Elma Y.
Elma Y.
18:56 17 Sep 20
Friendly service and outstanding and helpful staff. We couldn't have asked for better service.I thought I had booked my car for an MOT but I obviously hadn't.  Steve saw the disappointment on my face and said they would do it but I had to leave the car with them rather than wait for it.He offered for someone to drive us home, it was such a nice day we walked.  We couldn't have asked for better service.The car was back with us in the afternoon.  It had been cleaned and valented.  It had its birthday!  Thank you so much, it will definitely come back next year for its MOT.
Doris S.
Doris S.
14:58 14 Sep 20
I couldn't fault the service, they went above and beyond to suit my needs.Highly recommend.
megan C.
megan C.
12:36 09 Sep 20
Thanks to Matt and his fantastic team for fixing by babyGreat jobThanks for the fast service and the free loan carDaisy James
Daisy J.
Daisy J.
13:37 20 Aug 20
Great repair job from the accident repair centre, Matt was on point throughout and car is looking brand new after repairs on my bumpers, wheels.
Will R
Will R
10:24 17 Aug 20
Hi - Just want to say what an amazing team you have in the In your office.. I have been dealing with Steve and Carl both guys have really lookedAfter meThey have so much knowledge as well as great customer service skills.. I feel the customer always comes first and my needs / queries are always dealt with professionally! (no matter what questions I bothered them with or the calls I made, I always felt I was being looked after and I was no hassle to either of them) I will highly recommend these guys to friends and family Thank you Steve and Carl
Marin Z.
Marin Z.
22:59 06 Aug 20
I purchased our first VW this week from Paul in Sales. The service I received was fantastic from the moment I stepped in the showroom and throughout the whole sale process to handover. I gave Paul a brief of the type of car we needed and within a couple of hours he had sourced us the perfect car. I collected the car today, it was immaculate and the handover was faultless. I am extremely impressed with the service and would highly recommend. I look forward to purchasing more cars in the future from this dealership and would like to thank Paul for all his help.
Gary H.
Gary H.
22:44 06 Aug 20
Always helpful and great customer service
Stephen I.
Stephen I.
09:19 06 Aug 20
I can only highly recommend dealing with the professional and friendly staff at MJ Warner. I have purchased 2x VW vehicles, and done numerous services at this dealership, and they have always been very helpful and made sure that everything is in order. They even get to know you by name - excellent customer service! Thank you MJ Warner-team for ensuring Volkswagen remains a trusted and reliable brand.
Garth N.
Garth N.
12:17 05 Aug 20
Thank you.A couple of weeks back you took our T-Roc in to check why the air conditioning wasn't working. The fault was rectified and the car cleaned and returned to us with no charge. It was much appreciated - great to have functioning air-con in the height of summer. But also gratifying to have received such good customer service.Thanks and best wishesIan W
Ian W
Ian W
19:27 02 Aug 20
Went out there way on a Sunday when my car sprung a radiator leak
Ben D.
Ben D.
19:18 02 Aug 20
It was the first time I used this garage after using Volkswagen letchworth for many yearsI must say I’m pleasantly surprisedI’m only sorry that I didn’t find them sooner We found them extremely welcoming and professional and I love the fact I haven’t got a big glass showroom as I find it quite intimidating When you walk into these big places and everybody just stares at you but it’s not like that at Volkswagen Buntingford highly recommend it they also took social distancing quite seriously but didn’t go over the top 5 stars
Kra T.
Kra T.
19:28 30 Jul 20
Great service again from you guysMy car was cleaned as good standardLove the family run business vibe and the great coffeeAlso like the fact you have hand cleaning stations everywhere
Jo B.
Jo B.
21:00 28 Jul 20
Kind, professional and very helpful staff.
George B.
George B.
15:07 02 Jul 20
Great service
ben S.
ben S.
09:51 02 Jul 20
Great service from M J Warner today
Sally B.
Sally B.
21:35 30 Jun 20
Stephen S.
Stephen S.
18:45 26 Jun 20
Have been meaning to leave this review for a couple of months. Just wanted to thank the guys at M J Warner for fixing a puncture on my car at such short notice! Great service polite efficient and very good value for money.
Peter N.
Peter N.
12:45 24 Jun 20
Great dealer/service went there for AC service, the staff was really helpful and friendly. The service was done really fast and we'll, they've came out and let me know what the issue was and what is being done to fix it.Really nice place totally recommend it.Also the place was well prepared for social distancing, they have tissues, hand sanitizer and gloves ready for customers.
vasile S.
vasile S.
12:42 23 Jun 20
I took my car to Letchworth Volkswagen for a servicetwo weeks after my engine management light came on and my stop start stoped working Icontacted the dealer and they were too busy to look at my car so, I found these guys called them and they booked in within a daythe guy from the workshop came and explain to me there was a problem with the vehicle, and it needed updating and explained it’s a little bit like your PC at homeThis is all new technology to me they carried out the update didn’t even charge meI will be back next year for service thank you to the guy in the workshop whoever you are
Captain C.
Captain C.
21:17 19 Jun 20
I've been using this garage to service my VWs for some years. The team are always helpful and friendly, explain what needs doing, and what has been done after work is completed.I also like the posh coffee and the fact that they call me by my first name
Marc B.
Marc B.
21:04 19 Jun 20
M J Warner are my hero'sI lost my locking wheel nut, and they removed and changed the set on the spotBig Thanks
Steve L.
Steve L.
15:11 20 Apr 20
Thank you, Thank you, Thank you. We are a team of 10 community midwives covering a large area of Herts from Royston to Sawbrideworth, and spend a lot of time in and out of our cars. Asked MJ Warner if they had any disposable plastic seat covers we could use to help keep the women, their babies, families and ourselves safe. They have donated a supply to our team and we are incredibly grateful. Thank you from all the Rurals & Royston Team.
Cathy D.
Cathy D.
10:41 01 Apr 20
Ed W.
Ed W.
09:25 15 Mar 20
Thank you Sophie for getting my car fixed so fast
Grace I.
Grace I.
14:50 13 Mar 20
Gwyneth P.
Gwyneth P.
10:33 11 Mar 20
Matt B.
Matt B.
15:16 27 Feb 20
I initially gave these guys a bad review a year ago I was contacted by one of the managers there who asked me to give them a second chance next year so I didwhat a difference a year makes fantastic service I was made to feel welcome and I felt it was good value for money
Dicky B.
Dicky B.
23:37 21 Feb 20
Me and my family have been using MJ’s for yearsrecently bought another Golf from them themThere seems to be a lot of changes there but still has a friendly personal FeelWhenever I go in there I’m always made to feel welcomeI have recently visited a Ford garage where my partner bought a new focus the level of service there was incredibly poor compared to the service I get from MJ WarnerKeep up the good work and don’t change a thing
Hayley M.
Hayley M.
23:24 21 Feb 20
These guys fix my car when I so called specialist made the problem worseI was initially quoted £900 for a new turbo on my vehicle by a specialist but I wanted to get a second opinion when, I got the vehicle back it was even worse so I sent it to this Volkswagen garage that was recommended to me Warners garage and they found that it was just a split pipe but only cost £130 to replaceTrust me these guys won’t rip you off thanks for all your help I will be back at my service in a couple of monthsRon jr
Ron D.
Ron D.
23:16 21 Feb 20
I was well looked after by Sophie and her team after getting rear ended in by car10 out of 10
Jason D.
Jason D.
23:10 21 Feb 20
Very fast and helpful service from Warners as always.
Lee B.
Lee B.
17:11 17 Feb 20
Amazing service and very friendly staff, always willing to help with any problem or concern. My car was making a squeak noise on my passenger side, always informed the progress of the car and what needed to be done. Was given a courtesy car to get me about while mine was being fixed. The young parts gentleman was amazing and very helpful. Would never go to another garage.. 5* service from all.
Gem L.
Gem L.
13:07 16 Feb 20
Good old fashion ,honest ,reliable customer service attitude , they want you custom again and again .
One thing I can guarantee,they don’t disappoint.
Lee K.
Lee K.
23:38 02 Feb 20
Had a hassle free experience last week when m j warner serviced my Audi A3. Really would recommend too anyone. Thankyou too Carl for a good service.
Linda C.
Linda C.
17:16 29 Jan 20
Hi Julien,I just wanted to pop you an mail to say thank you so much for everything you've done in helping me to find a new car over the past few weeks.I'm absolutely thrilled with the Tiguan. But I'm also thrilled with the service that I received from yourself and your colleagues. Whether it was being updated on the progress with the arrival of the car, or upon receiving it, how nothing was too big of a job in making sure the car was safe after the airbag light came on.This has been the best car buying experience I've had. I can't recommend you or the team highly enough and I certainly wouldn't consider going elsewhere after such a fantastic experience.Thank you again,
Tiguan C.
Tiguan C.
23:31 27 Jan 20
5 star serviceI dealt with Michael and found him very professional I will definitely be back for my service next year
Nigel G.
Nigel G.
23:20 27 Jan 20
Excellent customer service.....best dealership.
Jayne D.
Jayne D.
20:14 24 Jan 20
Brought my car in for a warranty repair today, staff were very knowledgeable and they even managed to lend me a car at short notice, one of their staffs Golf R what a car fantastic if you are after a Golf this is the ultimate machine! Will use them again 100%, 10/10 thank you for great service.
Andrew S.
Andrew S.
20:29 09 Aug 19
Because I spent 4 & half years working at this dealership with many fine people and from Maurice Warner to Steve Phillips it was the best place I've worked at.
Martin M.
Martin M.
20:03 27 Apr 19
Very fast and efficient service. Pleasant and friendly staff to deal with. Highly recommended for any VW owners!
Gill W.
Gill W.
11:19 23 Jan 19
brilliant first class service repairing my van. A special mention to brad for great communication and informing me of developments .My van came back clean as well. A professional service especially as my insurance company let me down
Ady G.
Ady G.
12:29 25 Aug 18
Fantastic service and friendly staff.
Always very helpful. Nice to know the job is done correctly first time!
So pleased Rob has been promoted - very well deserved!!
Derek P.
Derek P.
10:37 08 Jun 18
Leonie H.
Leonie H.
20:01 18 Oct 17
Katy W.
Katy W.
19:29 18 Oct 17
Adam W.
Adam W.
17:41 18 Oct 17
Keeley M.
Keeley M.
12:00 27 Apr 17

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About MJ Warner

At the M J Warner Accident Repair Centre we’re committed to repairing it to the highest standard and returning it to you as soon as possible. To ensure the highest quality of work we handle everything on site from our Buntingford bodyshop.

With 30+ years of experience, we deal with all aspects of damage repairs, from minor scuffs to full insurance claims.

Holding BS 10125 we pride ourselves on our quality and speed of repairs. Using the very latest in repair methods, our technicians are fully ATA or NVQ accredited.

What we offer for all Makes, Models & Clients

  • Collection and delivery with replacement vehicle
  • Bumper scuffs, stone chips, vandal scratches and interior trim
  • Paintwork protection products
  • Wheel alignment
  • Air conditioning servicing and re-gas
  • Servicing
  • Tyres at competitive prices
  • Parking sensors
  • Graphics
  • Smart repairs – repair technology for small dent and scuffs
  • Fleet & Lease Vehicle Services inc Defleet
  • Full valet facilities
  • Alloy wheel refurbishing
  • Recovery
  • MOT testing
  • Glass repair and replacement
  • Vehicle tracking
  • Commercial ply lining